96xbet Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") form a legal agreement between the 96xbet platform ("Platform", "Service") and its user ("you", "Member"). By accessing, registering on, or using any service on this platform, you are unconditionally accepting these Terms.

96xbet is an online entertainment betting and casino platform. The platform operates in English for users in Bangladesh. The responsibility to comply with local laws regarding betting rests entirely with the user.

If you disagree with any part of these Terms, please refrain from using the platform.

2 Age Restriction and Eligibility

Participation on the 96xbet platform is permitted only for those aged 21 or above. You must confirm your age at the time of registration. The platform reserves the right to request valid identification for age verification at any time.

• Accounts of users under 21 will be closed immediately.
• Providing a false age will result in permanent account cancellation and the balance may be forfeited.
• To protect minors, guardians are advised to use password protection on their own devices.

3 Registration and Account Creation

Each individual may create only one account. Creating multiple accounts is strictly prohibited. All information provided at the time of registration must be accurate, complete and up to date.

• A valid mobile number and email address are required.
• If multiple members of the same household register from the same device or IP address, they may be required to go through a verification process.
• Contact the support team to update account information.
• After registration, you will be considered to have accepted the binding nature of these Terms.

4 Account Security and Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Refrain from sharing this information with anyone else.

• You are responsible for all activity conducted from your account.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Use a strong password and change it regularly.
• 96xbet will never ask for your password via email or chat.

5 Account Suspension and Cancellation

96xbet reserves the right to temporarily suspend or permanently close an account in the following cases:

• Any violation of these Terms.
• Fraudulent activity or suspicious transactions.
• Providing a false identity or information.
• Use of bots, automated software or unfair techniques.
• Prolonged inactivity (no activity for more than 12 months).

An attempt will be made to notify the user before account cancellation, however immediate action may be taken in cases of serious violations.

6 Deposit Rules

The following methods are accepted for depositing funds into 96xbet: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 (for each method).

• Deposited funds must come only from an account registered in the same name.
• Deposits from third-party accounts are not accepted and such transactions may be returned.
• After a successful deposit, the balance is generally added to the account within a few minutes.
• If there is a delay due to a technical issue, contact the support team.

7 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 30 minutes to 3 hours. Withdrawals can only be made to the same payment method used for the deposit.

• Identity verification may be required before a withdrawal request is processed.
• Wagering requirements must be met to withdraw bonus funds (see Section 8).
• Withdrawals may be held and investigated if fraudulent activity is suspected.
• Account verification (KYC) must be completed before making a withdrawal.

8 Welcome Bonus Terms and Conditions

96xbet offers new members a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000; or depositing ৳18,000 gives you the maximum ৳8,000 bonus, making your total balance ৳26,000.

Wagering Requirement: To withdraw bonus funds, you must place bets totalling 25 times the bonus amount. This means if you receive a ৳1,000 bonus, you must complete ৳25,000 worth of bets before you can make a withdrawal.

• Each user can receive the welcome bonus only once.
• If the wagering requirement is not met within 30 days of claiming the bonus, the bonus will be cancelled.
• The maximum bet limit from the bonus balance is ৳500 per round.
• Some games may not contribute to wagering calculations.

9 VIP Cashback and Ongoing Promotions

The 96xbet VIP program has four tiers: Bronze — up to 0.2% cashback per week; Silver — up to 0.5% per week; Gold — up to 0.8% per week; Platinum — up to 1.0% per week.

• Advancement to a VIP tier is determined based on gaming activity and history.
• Cashback is added to regular VIP members' accounts every Monday.
• The terms and conditions of ongoing promotions will be stated separately with each offer.
• If a member attempts to abuse promotions or gain benefits through multiple accounts, their account may be cancelled.

10 General Gameplay Rules

The 96xbet platform offers sports betting (including cricket and badminton), live casino, slot games and many other game categories. Each game's own rules apply.

• Betting decisions are considered completely final — cancelling a bet is not possible except in the case of a technical error.
• Game results will be determined by the game server's records; screenshots will not be accepted as evidence.
• If the internet connection is lost, the game result will be determined in accordance with the standard rules.
• If evidence of a Fair Play violation is found, the winnings from the relevant game may be forfeited.

11 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and legal action:

• Playing using automated bots or software.
• Collecting bonuses through multiple accounts.
• Money laundering or transacting with illegal funds.
• Intentionally exploiting any technical error on the platform for personal gain.
• Harassing other members or behaving inappropriately in live chat.
• Attempting to bypass verification by providing a fake identity or documents.

12 Collection and Use of Personal Information

We collect certain personal information for the purpose of registration and service delivery, such as name, mobile number, email address and payment details. This information is used solely for the operation and improvement of the service.

• Your information is kept secure through SSL encryption technology.
• Your information will not be sold to third parties.
• Information will not be disclosed except where required by law.
• For more details, please read our Privacy Policy.

13 Cookies and Browsing Data

Our platform uses cookies and similar technologies to improve the user experience. By accessing the platform, you are considered to have consented to the use of these cookies. You may disable cookies from your browser settings, however this may limit some functionality.

14 Responsible Gaming Policy

96xbet believes that gambling should be for entertainment purposes only. We encourage our members to play responsibly.

• Members can set deposit limits, loss limits or self-exclusion on their accounts.
• If signs of gambling addiction are noticed, seek help immediately.
• Refrain from gambling as a way to solve financial problems.
• For detailed guidance, see our Responsible Gaming page.

15 Disclaimer

The services of the 96xbet platform are provided on an "as-is" basis. The platform's liability is limited for issues arising from technical errors, server outages or third-party causes.

• The platform is not responsible for wins or losses in games.
• 96xbet is not liable for any financial loss arising from use of the platform.
• 96xbet reserves the right to change or discontinue any part of the service without prior notice.

16 Changes to Terms and Conditions

96xbet reserves the right to change these terms and conditions at any time. For significant changes, members will be notified by email or via a notice on the platform. Continuing to use the platform after changes have been made will be considered as acceptance of the new terms.

It is recommended that you always check the latest version of this page. If you have any questions about the terms and conditions, please contact our support team.

17 Contact and Dispute Resolution

For any questions or complaints regarding these Terms or the platform's services, please contact our support team. Our support team provides service in English 7 days a week, 24 hours a day.

• Initial contact: via the site's direct live chat.
• Email: [email protected]
• After a dispute is raised, an initial response will be provided within 7 working days.